I don’t often leave reviews, but the service here was so amazing, I want everyone to know. I’m from Chicago, so I’m not used to actual customer service, let alone genuine kindness from a store employee. Sierra (At least I’m 95% sure that’s her name) made me and my mom’s experience wedding dress shopping just that much better. I was visiting my mom here in Tennessee and because of the heat plans got cancelled so late minute decided to look for wedding dresses. As we were walking in, I was fully prepared to get kicked out because we didn’t have an appointment. But no! We were greeted by Sierra with a smile and kind voice, asking what we needed and what she could do to help. Already I was shocked. Where I’m from, you don’t get smiles, and you have to find help. The whole experience, she was right by our side. Undoing or helping fit the dress, so I could see what it would look like fitted better, giving us amazing tips and tricks. In general, she was just a joy to work with. She made me feel better about myself, and made the entire experience more relaxing and comfortable. I wish there were more people like her where I’m from. Because of her, I’ll be driving 9 hours back to get my wedding dress when the dates closer 🙂
Megan Beinlich